Computer Repair Services

The RESA 2 Computer Repair Department currently provides on-site maintenance and repair for thousands of computers purchased under the following WV State projects: Tools for Schools, CBS, The Telecommunications Act, SUCCESS, and WVEIS.  This service is provided at NO cost to Region 2 counties (excluding parts).  In addition, the following services are also offered:                           

  • Authorized Warranty Repair of IBM/Lenovo and HP Desktops and Laptops.   
  • Repair of Compaq Desktops.
  • On-site repair of any IBM compatible computer (non-CBS/SUCCESS) on a contractual basis.
  • Installation and troubleshooting of the West Virginia Educational Information System (WVEIS) software.        
  • Local Area Network (LAN) setup and troubleshooting.        
  • Internet setup and troubleshooting.        
  • Computer installation.        
  • Purchasing consultation.        
  • Computer upgrade services.
  • Computer system sales.        
  • Virus and Spyware removal.        
  • Software services are available on a per incident fee.               
  • Software services inlcude: Setup of the Follett Library system, DHCP Server, Proxy Server, DNS Server, Windows Server Update Server, Setup of a Managed Symantec Antivirus Server and upgrading all the machines in the building to use it, machine imaging, and Loading a Windows 2000/2003 Server.  Other services may be available.